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Sunday, June 12, 2011

officer-like qualities

अभिप्रायं यो विदित्वा तु भर्त्रुः कार्याणि करोत्यतन्द्री।
वक्ता हितानुरक्त आर्यः शक्तिज्ञ आत्मेव सोऽनुकम्प्यः॥२३॥
श्रीमहाभारते उध्योगपर्वणि प्रजागरणपर्वणि विदुरनीतिवाक्ये अध्यायः ३७
abhiprāyaṁ yo viditvā tu bhartruḥ kāryāṇi karotyatandrī|
vaktā hitānurakta āryaḥ śaktijña ātmeva so'nukampyaḥ||23||
śrīmahābhārate udhyogaparvaṇi prajāgaraṇaparvaṇi viduranītivākye adhyāyaḥ 37

The great statesman Vidura, while elucidating the proper   code of conduct for the king through a detailed dialogue with his elder brother and the king of Kurus Dhritarashtra underlines the importance of extending proper respect to the employees of the Crown.
A king ( or  the government representing him )  should treat his officer with the following qualities as if the latter is his own second self.
(1) The officer is capable of evaluating the possible viewpoints of the boss well in  advance and acts accordingly.
(2)  The officer is persistent and tireless in discharging his duties 
(3) The officer is very articulate..capable of explaining  the policies and action-plan of the administration in the most convincing manner. 
(4)  He is absolutely devoted to the welfare of his employer.
 (5) He is having excellent manners and is graceful.
(6) He is capable of evaluating the strengths and foibles of himself and others.

Today a large number of youngsters in India are appearing for a fresh examination for recruitment to the Civil Services.  While wishing them all success this would be an appropriate reminder as to what the veteran statesman  Vidura expected from an efficient bureaucrat..  And most appropriately the modern management  experts also would expect the same.
The basic quality that is  expected  is that the officer should be executing the policies of the administration with unadulterated devotion..The personal likes and dislikes of the employee should never interfere in the discharge of his official duties.  The officer should have the right vision about what is expected of him by his employer.  The officer should never try to match his pecuniary returns with the efforts he puts in.. He should be sincere and tireless. Personal accolades will come naturally if he really deserves it.  He should be clear in his understanding of his duties and the procedures, and also should have the capacity to showcase the policies of the employer most effectively. Loyalty to the interests of the administration should never be compromised.   He should be suave and graceful in his conduct..always remembering that he is representing a very important authority and he should not bungle with the  interests of the administration through his bad manners. 

One can put up a brave face under any adversities but full understanding of one's own strong and weak points vis-a-vis the rest of the dramatis personae should always rule his judgment.


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